AI agents to grow and scale
your support team
Enhance your efficiency with AI
AI agent for chat
Autoflows
Custom actions
Insights dashboard
Plug-and-play triage.
CSAT collection
Security and compliance
MOST POPULAR
For most businesses that want to optimize web queries
All limited links
Own analytics platform
Chat support
Optimize hashtags
Unlimited users
The complete AI support solution
Includes all basics
Omnichannel AI
Multi-brand agents
Deep ticket insights
Conversation analytics
Custom triage
Multilingual support
Built for support leaders who
want smarter, scalable service
Assist Agent
BitpointX boosts your agents with real-time ticket insights, guided resolutions, AI chat support, and smart response generation—right inside your helpdesk.
INCLUDES
Ticket summaries
Guided resolutions
AI replies & chat support
Advanced Security
Stronger Security, Smarter Compliance. Custom redaction, SSO/SAML, SCIM, and full access to security logs—BitpointX gives you advanced control to meet compliance with confidence.
Basic
MOST POPULAR
Professional
Enterprise
Channels
Bring fast, AI-led support to the moments that matter most.
Chat
Voice
Mobile
Solve API
Slack
Automation
Optimize interactions and personalize customer experiences.
AutoFlow
Classic Workflow
Custom Actions
Customized CSAT
Content Management
Provide answers, identify gaps, and generate content with AI.
Connect CRM, data, and knowledge bases
Knowledge gap detection & article creation
Autoflow gap detection & generation
Multilingual Communications
Serve your customers in their native language.
Multilingual support
Triage
Categorize interactions and automate routing with AI.
Sentiment, language, and spam routing
Build custom handoff models
AI Copilot
Boost agent productivity and customer satisfaction with AI
Assist
Security
Keep you and your data secure every step of the way.
User permission
Standard security measures
Advance security
Support
Helpful resources to ensure a seamless experience.
Standard support
Advance support
Ask the expert
Channels
Bring fast, AI-led support to the moments that matter most.
Automation
Optimize interactions and personalize customer experiences.
Content Management
Provide answers, identify gaps, and generate content with AI.
Multilingual Communications
Serve your customers in their native language.
Triage
Categorize interactions and automate routing with AI.
AI Copilot
Boost agent productivity and customer satisfaction with AI
Security
Keep you and your data secure every step of the way.
Support
Helpful resources to ensure a seamless experience.
Channels
Bring fast, AI-led support to the moments that matter most.
Automation
Optimize interactions and personalize customer experiences.
Content Management
Provide answers, identify gaps, and generate content with AI.
Multilingual Communications
Serve your customers in their native language.
Triage
Categorize interactions and automate routing with AI.
AI Copilot
Boost agent productivity and customer satisfaction with AI
Security
Keep you and your data secure every step of the way.
Support
Helpful resources to ensure a seamless experience.
Channels
Bring fast, AI-led support to the moments that matter most.
Automation
Optimize interactions and personalize customer experiences.
Content Management
Provide answers, identify gaps, and generate content with AI.
Multilingual Communications
Serve your customers in their native language.
Triage
Categorize interactions and automate routing with AI.
AI Copilot
Boost agent productivity and customer satisfaction with AI
Security
Keep you and your data secure every step of the way.
Support
Helpful resources to ensure a seamless experience.
Have questions about how BitpointX AI can help your CX team? Find quick answers here about Autoflows, Assist, integration, response times, and support. If you don't see your question, feel free to reach out to our team!
EN
BitpointX AI is an agentic AI platform that delivers fast, end-to-end customer support using intelligent Autoflows.
Trained on your data from day one, it resolves issues across channels, uncovers insights, fills knowledge gaps, and boosts agent performance—all in one powerful, easy-to-deploy system.
Product
Company
Industries
Use Cases
Product
Company
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