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Build a customer experience worth talking about

BitpointX AI helps CX teams resolve issues faster and with greater consistency, making every customer interaction seamless, personalised, and true to your brand.

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Scale Support Without Growing Your Team

Deliver fast, personalised conversations with AI-driven support that feels genuinely human. BitpointX AI resolves issues in real time, giving your team more room to focus on what really matters.

BitpointX AI handles more queries: chat, email, even calls cutting response times across the board.

Everything you need to support every customer

BitpointX AI equips your team with everything they need to deliver fast, reliable support. Resolve issues instantly with Autoflows and AI-powered insights. Stay consistent, personal, and on-brand across every channel.

Omnichannel Support Agent

Resolve issues across chat, email, voice, mobile, Slack, and more—without adding headcount.

Agentic AI Copilot

Help agents provide better customer care with ticket summaries, and in-the-moment AI guidance.

Autoflows

Use intelligent workflows that guide AI or human agents to understand and take the right action to resolve the inquiry

Insight-Driven Optimization

Uncover content gaps and workflow improvements from real support interactions with BitpointX AI.

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From backlog to breakthrough

A growing CX team was overwhelmed with tickets. With BitpointX AI, Autoflows quickly resolved routine issues, while Assist empowered agents to efficiently handle the rest slashing response times and elevating customer satisfaction.

Frequently Asked Questions

Have questions about how BitpointX AI can help your CX team? Find quick answers here about Autoflows, Assist, integration, response times, and support. If you don't see your question, feel free to reach out to our team!

Support that's faster, smarter

Free your team to focus on high-value customer conversations that build lasting customer relationships.

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BitpointX AI is an agentic AI platform that delivers fast, end-to-end customer support using intelligent Autoflows.

Trained on your data from day one, it resolves issues across channels, uncovers insights, fills knowledge gaps, and boosts agent performance—all in one powerful, easy-to-deploy system.

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