BitpointX AI helps content managers keep help centers accurate and up to date—detecting gaps, flagging outdated articles, and suggesting updates based on real customer interactions.
Help content should evolve with your customers. BitpointX AI analyzes past tickets, chats, and self-service behavior to uncover missing topics—so you can fill gaps before they turn into repeat issues.
BitpointX AI meets rigorous security standards with independent audits and certifications—including ISO 27001 and SOC 2—for confidentiality, availability, and integrity.
BitpointX AI equips your team with everything they need to deliver fast, reliable support. Resolve issues instantly with Autoflows and AI-powered insights. Stay consistent, personal, and on-brand across every channel.
Resolve issues across chat, email, voice, mobile, Slack, and more—without adding headcount.
Help agents provide better customer care with ticket summaries, and in-the-moment AI guidance.
Use intelligent workflows that guide AI or human agents to understand and take the right action to resolve the inquiry
Uncover content gaps and workflow improvements from real support interactions with BitpointX AI.
A growing fintech content team struggled to maintain their help center
With BitpointX AI, Discover identified gaps, flagged outdated info, and even drafted new articles—making it easier for customers to find answers, and for agents to focus on real support.
Have questions about how BitpointX AI can help your CX team? Find quick answers here about Autoflows, Assist, integration, response times, and support. If you don't see your question, feel free to reach out to our team!
Free your team to focus on high-value customer conversations that build lasting customer relationships.
EN
BitpointX AI is an agentic AI platform that delivers fast, end-to-end customer support using intelligent Autoflows.
Trained on your data from day one, it resolves issues across channels, uncovers insights, fills knowledge gaps, and boosts agent performance—all in one powerful, easy-to-deploy system.
Product
Company
Industries
Use Cases
Product
Company
© 2025 BitpointX AI. All rights reserved.