BitpointX AI is built with enterprise-grade security at its core—giving your technical teams full control and peace of mind while you scale automated support with confidence.
With built-in compliance, end-to-end encryption, and clear administrative controls, BitpointX AI helps IT and security teams automate support without compromising data protection.
BitpointX AI meets rigorous security standards with independent audits and certifications—including ISO 27001 and SOC 2—for confidentiality, availability, and integrity.
BitpointX AI equips your team with everything they need to deliver fast, reliable support. Resolve issues instantly with Autoflows and AI-powered insights. Stay consistent, personal, and on-brand across every channel.
Resolve issues across chat, email, voice, mobile, Slack, and more—without adding headcount.
Help agents provide better customer care with ticket summaries, and in-the-moment AI guidance.
Use intelligent workflows that guide AI or human agents to understand and take the right action to resolve the inquiry
Uncover content gaps and workflow improvements from real support interactions with BitpointX AI.
A fast-growing SaaS company’s IT team was bogged down by repeat requests—password resets, access issues, and policy FAQs.\n With BitpointX AI, Solve delivered instant answers in Slack, enforced SSO, and kept data safe with automatic redaction.
Have questions about how BitpointX AI can help your CX team? Find quick answers here about Autoflows, Assist, integration, response times, and support. If you don't see your question, feel free to reach out to our team!
Free your team to focus on high-value customer conversations that build lasting customer relationships.
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BitpointX AI is an agentic AI platform that delivers fast, end-to-end customer support using intelligent Autoflows.
Trained on your data from day one, it resolves issues across channels, uncovers insights, fills knowledge gaps, and boosts agent performance—all in one powerful, easy-to-deploy system.
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