BitpointX AI delivers fast, accurate, and compliant support for healthcare and healthtech—lightening the load so your team can focus on patient outcomes and better user experiences.
Powered by machine learning and natural language understanding, BitpointX AI interprets user intent and resolves issues instantly. From coverage questions to care navigation, it scales your team’s impact across every channel.
Security and compliance are baked in. BitpointX AI meets HIPAA, SOC 2 Type II, GDPR, and CCPA standards—complete with automatic redaction and role-based access, right out of the box.
BitpointX AI equips your team with everything they need to deliver fast, reliable support. Resolve issues instantly with Autoflows and AI-powered insights. Stay consistent, personal, and on-brand across every channel.
Resolve issues across chat, email, voice, mobile, Slack, and more—without adding headcount.
Help agents provide better customer care with ticket summaries, and in-the-moment AI guidance.
Use intelligent workflows that guide AI or human agents to understand and take the right action to resolve the inquiry
Uncover content gaps and workflow improvements from real support interactions with BitpointX AI.
Healthcare changes fast—and BitpointX AI keeps pace. Update protocols, workflows, and policies without engineering work or delays. Your AI stays aligned with compliance, clinical, and operational updates in real time.
Have questions about how BitpointX AI can help your CX team? Find quick answers here about Autoflows, Assist, integration, response times, and support. If you don't see your question, feel free to reach out to our team!
Free your team to focus on high-value customer conversations that build lasting customer relationships.
EN
BitpointX AI is an agentic AI platform that delivers fast, end-to-end customer support using intelligent Autoflows.
Trained on your data from day one, it resolves issues across channels, uncovers insights, fills knowledge gaps, and boosts agent performance—all in one powerful, easy-to-deploy system.
Product
Company
Industries
Use Cases
Product
Company
© 2025 BitpointX AI. All rights reserved.