
BitpointX AI handles order tracking, returns, and FAQs instantly—freeing up your team, improving CSAT, and helping you scale effortlessly.

Retail AI should do more than chat—it should convert. BitpointX AI guides shoppers in real time, from product discovery to checkout, boosting confidence and reducing drop-offs.
One major retailer saw a 15% increase in onsite engagement and higher conversion rates after adding BitpointX AI to their customer journey.
BitpointX AI equips your team with everything they need to deliver fast, reliable support. Resolve issues instantly with Autoflows and AI-powered insights. Stay consistent, personal, and on-brand across every channel.
Resolve issues across chat, email, voice, mobile, Slack, and more—without adding headcount.
Help agents provide better customer care with ticket summaries, and in-the-moment AI guidance.
Use intelligent workflows that guide AI or human agents to understand and take the right action to resolve the inquiry
Uncover content gaps and workflow improvements from real support interactions with BitpointX AI.

With BitpointX AI, your ecommerce support runs 24/7—helping customers anytime, lowering cart abandonment, and letting your team focus on more complex, high-impact queries.
Have questions about how BitpointX AI can help your CX team? Find quick answers here about Autoflows, Assist, integration, response times, and support. If you don't see your question, feel free to reach out to our team!
Free your team to focus on high-value customer conversations that build lasting customer relationships.

EN
BitpointX AI is an agentic AI platform that delivers fast, end-to-end customer support using intelligent Autoflows.
Trained on your data from day one, it resolves issues across channels, uncovers insights, fills knowledge gaps, and boosts agent performance—all in one powerful, easy-to-deploy system.
Product
Company
Industries
Use Cases
Product
Company
© 2025 BitpointX AI. All rights reserved.