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Support More Shoppers—No Extra Agents Needed

BitpointX AI handles order tracking, returns, and FAQs instantly—freeing up your team, improving CSAT, and helping you scale effortlessly.

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Convert Shoppers with Smarter AI

Retail AI should do more than chat—it should convert. BitpointX AI guides shoppers in real time, from product discovery to checkout, boosting confidence and reducing drop-offs.

One major retailer saw a 15% increase in onsite engagement and higher conversion rates after adding BitpointX AI to their customer journey.

Everything you need to support every customer

BitpointX AI equips your team with everything they need to deliver fast, reliable support. Resolve issues instantly with Autoflows and AI-powered insights. Stay consistent, personal, and on-brand across every channel.

Omnichannel Support Agent

Resolve issues across chat, email, voice, mobile, Slack, and more—without adding headcount.

Agentic AI Copilot

Help agents provide better customer care with ticket summaries, and in-the-moment AI guidance.

Autoflows

Use intelligent workflows that guide AI or human agents to understand and take the right action to resolve the inquiry

Insight-Driven Optimization

Uncover content gaps and workflow improvements from real support interactions with BitpointX AI.

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Commerce That Never Sleeps

With BitpointX AI, your ecommerce support runs 24/7—helping customers anytime, lowering cart abandonment, and letting your team focus on more complex, high-impact queries.

Frequently Asked Questions

Have questions about how BitpointX AI can help your CX team? Find quick answers here about Autoflows, Assist, integration, response times, and support. If you don't see your question, feel free to reach out to our team!

Support that's faster, smarter

Free your team to focus on high-value customer conversations that build lasting customer relationships.

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BitpointX AI is an agentic AI platform that delivers fast, end-to-end customer support using intelligent Autoflows.

Trained on your data from day one, it resolves issues across channels, uncovers insights, fills knowledge gaps, and boosts agent performance—all in one powerful, easy-to-deploy system.

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