A team of AI agents that act like your best rep and learn like your smartest, helping your team improve support and boost customer satisfaction.
BitpointX AI handles the busywork—so your agents can focus on what matters most: helping customers.
With smart response suggestions powered by your knowledge base and workflows, agents can reply faster, stay consistent, and deliver quality support without missing a beat.
BitpointX AI equips your team with everything they need to deliver fast, reliable support. Resolve issues instantly with Autoflows and AI-powered insights. Stay consistent, personal, and on-brand across every channel.
Resolve issues across chat, email, voice, mobile, Slack, and more—without adding headcount.
Help agents provide better customer care with ticket summaries, and in-the-moment AI guidance.
Use intelligent workflows that guide AI or human agents to understand and take the right action to resolve the inquiry
Automatically sort and tag tickets based on intent, urgency, or topic freeing up agents to focus on solutions, not sorting.
A growing support team was overwhelmed by tickets and scattered tools. With BitpointX AI, Autoflows resolved routine issues, Assist guided agents through complex cases, and Triage got tickets to the right hands—fast. In just weeks, productivity soared, morale lifted, and customer satisfaction reached new heights.
Have questions about how BitpointX AI can help your CX team? Find quick answers here about Autoflows, Assist, integration, response times, and support. If you don't see your question, feel free to reach out to our team!
Free your team to focus on high-value customer conversations that build lasting customer relationships.
EN
BitpointX AI is an agentic AI platform that delivers fast, end-to-end customer support using intelligent Autoflows.
Trained on your data from day one, it resolves issues across channels, uncovers insights, fills knowledge gaps, and boosts agent performance—all in one powerful, easy-to-deploy system.
Product
Company
Industries
Use Cases
Product
Company
© 2025 BitpointX AI. All rights reserved.